Terms of Service

Last updated: September 9, 2026

These Terms of Service (“Terms”) govern your access to and use of Ork — including ork.so, the Ork mobile apps, and the Ork browser extension (collectively, the “Service”). Ork is a product and platform operated by BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED (“we”, “us”, “our”), a company incorporated in India (CIN: U62099KL2023PTC083187; GSTIN: 32AALCB8838K1Z8), with its registered office at 37/1993, INFRA FUTURA BUILDING, 8th Floor, Kakkanad, Ernakulam, Ernakulam, Kerala, 682021, India. By using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. Your account

You need an account to use most features. You're responsible for keeping your login credentials secure and for all activity under your account. You must be at least 13 years old to use Ork.

2. Your content

You retain ownership of the notes and content you create or save in Ork (“Your Content”). You grant us a limited license to store, process, and display Your Content solely to operate and provide the Service to you — including syncing across your devices and transcribing voice recordings. We don't claim ownership of Your Content and we don't sell it.

You're responsible for Your Content and for ensuring you have the rights to save and store it. Don't use Ork to store or share content that is unlawful, infringing, or violates the rights of others.

3. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service or its systems.
  • Abuse, overload, or interfere with the Service or other users.
  • Use the Service to store or distribute malware or harmful content.

4. The browser extension

The Ork browser extension accesses web page content only when you explicitly invoke it (for example, to save a page, selection, or screenshot). Your use of the extension is also subject to the terms of the browser or extension store through which you install it.

5. Paid plans, billing & taxes

Ork may offer free and paid plans. Paid subscriptions are billed in USD and processed by Stripe. Fees are charged in advance for each billing period (monthly or annual, as selected). Prices and features may change; changes to recurring fees take effect on the next renewal after notice where required.

Applicable taxes (including GST where required) may be charged in addition to subscription fees. Our GSTIN is 32AALCB8838K1Z8.

You may cancel a paid subscription at any time. Cancellation and refund rules are set out in our Cancellation & Refund Policy, which forms part of these Terms.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect and handle your data.

7. Changes to the Service

We're continually improving Ork and may add, change, or remove features at any time. We may also suspend or discontinue the Service, in whole or in part, with reasonable notice where practicable.

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or use the Service in a way that could harm us, other users, or third parties.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We don't warrant that the Service will be uninterrupted, error-free, or that data will never be lost. Keep your own backups of important content.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or revenue, arising out of or related to your use of the Service.

11. Governing law & disputes

These Terms are governed by the laws of India. Subject to any non-waivable consumer rights you may have, courts in Ernakulam, Kerala, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we'll revise the “Last updated” date above. Your continued use of the Service after changes take effect means you accept the revised Terms.

13. Contact

Questions about these Terms? Email support@ork.so or see our Customer Support page.

BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED
CIN: U62099KL2023PTC083187 · GSTIN: 32AALCB8838K1Z8
37/1993, INFRA FUTURA BUILDING, 8th Floor, Kakkanad, Ernakulam, Ernakulam, Kerala, 682021, India

See also our Privacy Policy and Cancellation & Refund Policy.