Ork Legal

Privacy Policy

Last updated: September 9, 2026

Ork is a product and platform operated by BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED (“we”, “us”, “our”), a company incorporated in India (CIN: U62099KL2023PTC083187; GSTIN: 32AALCB8838K1Z8), with its registered office at 37/1993, INFRA FUTURA BUILDING, 8th Floor, Kakkanad, Ernakulam, Ernakulam, Kerala, 682021, India. We build tools for capturing and organizing your notes across the web app, mobile apps, and the Ork browser extension. This policy explains what data we collect, why, and how we handle it. It applies to ork.so, the Ork mobile apps, and the Ork browser extension.

What we collect

  • Account information. When you create an account we store your email address and basic profile details so you can sign in and we can sync your notes across devices.
  • Content you create. The notes, text, web pages, selections, images, files, and voice recordings you choose to save are stored in your Ork account so you can access them across devices.
  • Authentication data. A session token is stored on your device (and, for the browser extension, in the browser's local extension storage) so you stay signed in and don't have to log in twice.
  • Billing & payment data. If you purchase a paid plan, we (and our payment processor, Stripe) process billing details such as your name, email, payment method information, and transaction records. Card numbers are handled by Stripe; we do not store full card numbers on our servers. Charges are in USD.
  • Basic technical data. Standard server logs (such as IP address and request metadata) used to operate, secure, and debug the service.

What the browser extension accesses

The Ork browser extension only reads content from a web page when you explicitly ask it to — for example when you save the current page, save a selection, or take a screenshot. It does not monitor, record, or log your browsing history or background activity. The extension reads your existing Ork session from ork.so so you don't have to sign in again, and uploads attachments and voice recordings directly to Ork's storage provider (Amazon S3) using short-lived, Ork-issued URLs.

How we use your data

  • To provide, sync, and back up the notes and content you save.
  • To authenticate you and keep your account secure.
  • To transcribe voice recordings you create, so they're searchable as text.
  • When you use AI features, the relevant note content is sent to our AI providers to produce the result.
  • To process payments, manage subscriptions, issue invoices/receipts, and comply with tax and accounting obligations (including GST where applicable).
  • To operate, maintain, debug, and improve the service.
  • To respond to support and privacy requests.

What we don't do

  • We do not sell or rent your personal data to third parties.
  • We do not use or transfer your data for purposes unrelated to Ork's core purpose.
  • We do not use your data to determine creditworthiness or for lending purposes.
  • We do not show third-party advertising in Ork.

Service providers

We use a small number of trusted providers to run Ork — including cloud hosting and storage (e.g. Amazon Web Services), payment processing (Stripe), Google Cloud Speech-to-Text (which transcribes the voice recordings you save), and OpenAI (which processes note text when you use AI features such as Echo, summaries or search). These providers process data only on our behalf and under contract (or as independent controllers where required by law, such as Stripe for payment processing), solely to deliver the service.

Data retention & deletion

We keep your data for as long as your account is active. Billing and transaction records may be retained longer as required for tax, audit, and legal compliance. You can delete individual notes at any time, and you can request deletion of your account and associated data by contacting us at the address below.

Security

We use industry-standard measures to protect your data in transit and at rest. No method of transmission or storage is completely secure, but we work to protect your information and limit access to it.

Children

Ork is not directed to children under 13, and we do not knowingly collect personal information from them.

International transfers

We are based in India. Your data may be processed in India and in other countries where our service providers operate. Where we transfer personal data internationally, we take steps consistent with applicable law to protect it.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the “Last updated” date above and, where appropriate, notify you.

Contact

Questions about this policy or your data? Email us at privacy@ork.so or support@ork.so. General help is also available on our Customer Support page.

BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED
CIN: U62099KL2023PTC083187 · GSTIN: 32AALCB8838K1Z8
37/1993, INFRA FUTURA BUILDING, 8th Floor, Kakkanad, Ernakulam, Ernakulam, Kerala, 682021, India

See also our Terms of Service and Cancellation & Refund Policy.