Legal Customer Support
Last updated: September 9, 2026
Ork is the note-taking platform operated by BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED (“we”, “us”, “our”). This page explains how to reach us for help with your account, billing, or the Service.
How to contact us
Email support@ork.so with a clear description of your issue. Please include the email address on your Ork account and any relevant details (for example, an invoice ID or error message).
We aim to respond within 2 business days (India Standard Time, Monday–Friday, excluding public holidays in India).
What we can help with
- Account access, sign-in, and account deletion requests
- Billing, subscriptions, invoices, and payment issues
- Cancellations and refund requests (see our Cancellation & Refund Policy)
- Product bugs, feature questions, and general feedback
- Privacy or data requests (you can also email privacy@ork.so)
Billing & payments
Paid plans are billed in USD and processed by Stripe on our behalf. For cancellation and refund rules, see our Cancellation & Refund Policy.
Company details
- Legal name: BYTSOLV DIGITAL TRANSFORMATIONS PRIVATE LIMITED
- Product / platform: Ork
- CIN: U62099KL2023PTC083187
- GSTIN: 32AALCB8838K1Z8
- Registered office: 37/1993, INFRA FUTURA BUILDING, 8th Floor, Kakkanad, Ernakulam, Ernakulam, Kerala, 682021, India